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Job Description
For Overseas Center Managers
Part I. Position Requirements
Educational requirements
- Higher Education (Bachelors Degree) with a minimum of four (4) years of training course
- Business Degree or MBA (preferable)
all the educational credentials should be supported by Diplomas and transcripts issued by legitimate Educational Institutions(Universities, Business Schools) of Russia or former USSR
- Resume with attached Letters of Recommendation
Experience requirements
- 5 years of Management and Office work (a must)
English language proficiency requirements
- Excellent English Language communicational skills (a must)
- Proficiency in reading and writing
- Fluency in spoken language (preferable)
Personal requirements
- Punctuality
- Diligence
- Detail-concentration
- Commitment
- Be dressed in professional, proper attire (no jeans or gym-shoes)
Communicational Skills requirements
- Excellent communicational skills
- Ability to attract attention, induce interest
- Ability to identify gaps in understanding of the subject and ask right questions
- Ability to explain the subject in the most appropriate terms
- Ability to stay calm in a provoking situation
Computer skills requirements
- Good computer knowledge (Word; Excel; others +)
- Good Internet knowledge
Flexibility requirements
- Ability to work at least 10 hours per day
- Ability to work six (6) days a week (except Sunday)
- Ability to work six (6) months in a row without a break, personal days, and sick leaves etc.
- Ability to work extra time if needed
Part II. Marketing and Recruiting
Meet with Prospective Qualified Candidates who seek for comprehensive Information regarding the SSA Program:
- Directed to the Manager from FCI Global
- Responders to the Advertising Campaign (callers; referrals)
- Representatives of Perspective Qualified Clients, collecting Information on their behalf
- Walk-in candidates
Evaluate the degree of willingness and readiness to enroll in the Program
Make a List of Perspective Clients:
- Collect personal information (name; address; phone#)
- Inquire professional education (Name of School of Nursing; it's location; year of graduation)
- Inquire the convenient time to contact Perspective Client
- If not ready to enroll, inquire of the reason
Thoroughly describe SSA to Perspective Clients
- Have a plan of such description
- Evaluate the degree of SSA understanding by Perspective Clients
- Ask and answer question
Thoroughly explain the Agreement #4 to Perspective Clients
- Make sure they comprehends all the information provided
- Make sure they clearly understand it;
- Give comments and answer questions
Witness Client's signing Agreement #4
- Agreement #4 must be signed on MSTO premises
- Have another person (MSTO worker) witness Client's signature
- Do not let the Client sign the Agreement #4 away from MSTO premises
Place Advertising announcements on the Russian web-sites on the Internet
- Conduct research of the web-sites choice
- Obtain Advertising Material from FCI Global
Part III. Duties
Documentation Management for Clients and Training Staff
- Collect all the necessary paperwork
- Keep and update all the paperwork in a file folder
- Keep all the file folders of one group separately
- Keep on a daily basis the Attendance Sheet for Clients
- Keep on a daily basis the Attendance Sheet for Training Staff
- Submit all the reports of Attendance to FCI Global on a weekly basis
- Submit all the requested paperwork to FCI Global as directed
- Keep all Confidential Information containing documents (Agreements; Applications; Clients' Goodwill etc.) in a safe, inaccessible for public place
- Help in preparation of Application for TOEFL test
- Help in preparation of Visa Screen Application under supervision of FCI Global
Money Matters
- Timely collect all the SSA related fees and payments from Clients
- Transfer the collected funds to FCI Global bank account in the USA as appointed
- Fax the receipt of each and every such transfer to FCI Global same day
- Issue receipts to Clients for any fee/payment submission
Educational Base Management
- Supervision of the Training Staff compliance with the Schedule
- Follow up with Clients who do not attend classes for more than a week
- Maintain all the Educational electronic means (computers, printers, audio and video systems etc.) properly working and accessible at all times
- Maintain the premises clean fresh and convenient for studies
- Maintain the inventory (office supplies; printing paper; etc.) in place and ready
- Maintain class room inventory (black-board; chalk; duster; desks; chairs) in place
- Keep hot coffee, tea, candies and crackers available for the break time
Part IV. Communication with FCI Global
Regular basis communication
- Cell Phone possession (a must)
- Conducting phone conferences with FCI Global on a daily basis; (availability 4:00pm - 5:00pm Moscow time - a must)
- Notify via e-mail of a need of an unscheduled phone conference (date and time)
Emergency basis communication
- Any emergency situation should be reported to FCI Global immediately
- Cell phone numbers of FCI Global President and SSA Director should be at the Onsite Manager's disposal at all times (24 / 7)
- Any injuries sustained by a Client on MSTO premises
- Any complains or legal actions against FCI Global, MSTO, or any related party
- Withdrawal of a Client from SSA
Other skills and qualifications of the candidate's correspond with the Position Requirements to be determine at FCI Global job placement interview
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